A recent article from the Times of India warns about a new scam targeting users of popular food delivery apps like Swiggy and Zomato. In this scheme, scammers impersonate delivery service representatives and contact users via phone calls, falsely claiming that a large order has been placed in their name. They then pressure the user to confirm or cancel the order by providing a One-Time Password (OTP). Once the OTP is shared, the scammers gain unauthorized access to the user's account and make purchases using services like Lazy Pay, a "Buy Now, Pay Later" option integrated with these apps. The Times of India+1MahaMoney+1MahaMoney

Recommendations to Prevent Such Scams:

1. Never Share OTPs: An OTP is a security measure meant solely for your use. No legitimate service will ask you to share it over the phone.MahaMoney

2. Verify Caller Identity: If you receive a suspicious call, hang up and contact the official customer service number of the delivery app to verify the claim.

3. Monitor Account Activity: Regularly check your food delivery app accounts and bank statements for any unauthorized transactions.MahaMoney

4. Report Suspicious Activity: Inform the food delivery app’s customer support and consider filing a complaint with your local police station if you suspect fraudulent activity.MahaMoney

Online Resources:

• Federal Trade Commission (FTC) – Scam Alerts

• AARP Fraud Watch Network

• National Cyber Crime Reporting Portal (India)

Advice for Caregivers:

• Educate Your Loved Ones: Discuss common scam tactics with elderly family members, emphasizing the importance of skepticism and verification.

• Establish Communication Plans: Create a system where family members can quickly verify emergencies, reducing the likelihood of falling for imposter scams.

• Monitor Online Presence: Assist in managing privacy settings on social media to limit the amount of personal information available publicly.

• Encourage Open Dialogue: Foster an environment where your loved ones feel comfortable discussing suspicious calls or messages without fear or embarrassment.

• Stay Informed: Regularly review resources from organizations like the FTC and AARP to stay updated on emerging scam trends.