The "Hi Mum" (or "Hi Dad") WhatsApp scam typically involves fraudsters impersonating a family member, often a child, of the victim. The scammer usually sends a message claiming they have a new phone number because their old one is lost or broken. After establishing contact, they will often ask for urgent financial help, such as needing money for a bill or an emergency, playing on the parent's emotions and willingness to assist their child.
General Recommendations to Prevent This Type of Scam (Based on AARP's Testimony):
Be Suspicious of Unsolicited Messages: If you receive a message from a new or unknown number claiming to be a family member, be cautious.
Verify the Sender's Identity: Do not send money or personal information without independently verifying the sender's identity. Try contacting the family member through their usual phone number or another communication method.
Resist Pressure: Scammers often create a sense of urgency. Take your time to verify the situation before acting.
Be Wary of Financial Requests: Be particularly cautious if the message involves a request for money, especially if it's an unusual amount or payment method.
Report Suspicious Messages: Report suspicious messages to WhatsApp and consider blocking the sender.
General Online Resources (Based on AARP's Testimony and General Knowledge):
AARP Fraud Watch Network: https://www.google.com/search?q=aarp.org/fraud (Provides information on various scams and how to protect yourself.)
Federal Trade Commission (FTC): consumer.ftc.gov (Offers resources on scams and identity theft.)
WhatsApp Help Center: (Search for information on security and reporting suspicious activity within the app.)
General Advice for Caregivers to their Parents about These Scams (Based on AARP's Testimony):
Educate Your Parents: Explain the "Hi Mum" WhatsApp scam and how it works. Make sure they understand that scammers may impersonate family members.
Emphasize Verification: Stress the importance of independently verifying any messages from new numbers claiming to be family. Encourage them to call the family member's known number.
Warn Against Urgent Requests: Advise them to be very cautious of any messages asking for urgent financial help.
Set Up a Communication Protocol: Agree on a family code word or a specific way to verify identity if someone contacts them from a new number.
Review Their WhatsApp Contacts: Help them ensure their contacts are accurate and be wary of unknown numbers contacting them.
Encourage Open Communication: Let them know they can always talk to you if they receive a suspicious message or are unsure about something.
